MANCHESTER – In late September Ambulance Service of Manchester received a letter of praise for Paramedic Kenya Russell and her EMT partner Robert Grzywinski from a patient they transported during an inter-facility transfer.
The letter reads:
“I would like to take this opportunity to let you know the two people who transported me from Windham Hospital to Hartford Hospital on [Date in August] were wonderful to me.
Although I was nervous and upset, they helped to calm me, and put me at ease.
If I remember, the lady’s name was Kenya. She asked me what kind of music I wanted to hear. I said off the top of my head Vienna Waltzes and low and behold she played a [song] which made me smile.
Those two people are certainly in the right line of work. I will never forget their kindness.”