IN AN EMERGENCY, CALL 911

HARTFORD — On April 11, 2012 Aetna Ambulance Service promoted Terry Perry from within its EMT ranks to the post of Field Training Officer: FTOs are utilized primarily to train newly hired employees in the performance of their duties as EMTs.

Terry was hired by the Grady family to work for Aetna in September 2006 as an Emergency Medical Technician. He has worked in the EMS field for 16 years including in the Emergency Department at Hartford Hospital, and truly enjoys what he does. He subsequently worked for the hospital in the Continuing/EMS Education Department.

Terry has received a number of  letters of appreciation from patients and their families for the outstanding care that he has provided and is a full time employee with Aetna. Terry is excited to become and FTO as he enjoys training new personnel about patient care.

The FTO and new employee spend several shifts together, with an EMT partner who acts as a driver. During this time the new employee learns the ins and outs of the job done the ASM or Aetna way, including clinical skills, operations, radios, facilities, equipment and much more. FTOs are selected for their knowledge of the company, their positive attitude, willingness to teach and dedication to quality. Our companies are fortunate to have a “deep bench” in this regard.