HARTFORD — On April 5, 2013 Aetna Ambulance Service promoted Ashley Harkins from within its Paramedic ranks to the post of Field Training Officer: FTOs are utilized primarily to train newly hired employees in the performance of their duties in the provision of emergency care. Ashley was cleared for independent dispatch as a paramedic for Aetna Ambulance on May 4, 2012.

The FTO and new employee spend several shifts together, with an EMT partner who acts as a driver. During this time the new employee learns the ins and outs of the job done the ASM or Aetna way, including clinical skills, operations, radios, facilities, equipment and much more. FTOs are selected for their knowledge of the company, their positive attitude, willingness to teach and dedication to quality. Our companies are fortunate to have a “deep bench” in this regard.