As I prepare to leave Aetna Ambulance Service I look back at the many wonderful people that I have had the pleasure to know and to work with. Aetna has always been known as a “family” and I have seen and experienced this first hand.  It was an honor for me to have known both Jean and Ethel Grady. This family truly loved their community and always stood ready to help anyone in need.

Aetna Ambulance has excelled over the years and today it is known as one of the best ambulance companies in the state.  It is widely respected by the hospitals and facilities that we serve. It has become the sought after place to work for EMT’s and Paramedics coming out of school. Our reputation is based not only upon the dedication and excellence in patient care but the family atmosphere that lives on today.

My time here has been a great experience and I have enjoyed coming to work every day. I will miss the many people that I have worked with both here and the Ambulance Service of Manchester.   I am proud to say that it has been an honor for me to be a part of this organization.


Graham MacDonald, Director of Operations

Aetna Ambulance Service, Inc.